By submitting it yourself you receive all notifications on each step of the process. You can also get in contact with your RA or Residence Director to submit the work or as well. Under these circumstances, the staff may enter a student room for the purpose of stopping the noise and will document the incident.You can submit your own work order below by following these simple steps. When a resident has created an unreasonable noise disturbance (i.e., alarm clock, stereo, TV, etc.) and fails or is not present to respond to staff's request to discontinue the noise.Written permission has been secured in advance from all individuals residing in the room, or.With the exception of emergency conditions, potential policy violations, safety inspections, cleanliness checks, maintenance repairs, or when it is believed that there is probable cause or a threat to the health and safety of individuals, Housing staff have been instructed not to enter student rooms unless one of the following conditions exists: Outside contractors will be escorted by a University representative. All personnel are instructed not to unnecessarily disturb personal property. The staff will leave a copy of the maintenance request, which will indicate the repairs made or parts needed. University Housing's maintenance staff has the right to enter all student rooms without advance notice to make repairs or to perform preventive maintenance. Authorized personnel will confiscate any item that may reasonably present a safety concern. Such personnel may enter a student's room when they believe that emergency conditions may exist or when it is believed that a threat to the health and safety of individuals exists (e.g., fire, student needing medical assistance, etc.). Authorized Temple personnel may also enter a student's room to perform cleanliness checks or safety inspections in order to deal with potential health, sanitation, or safety concerns. The University may require a resident to vacate a room immediately if deemed necessary. Individuals will not be let into another person's room by University Housing & Residential Life staff under any circumstance.Īuthorized Temple personnel may, with probable cause and without notice enter a student's room to determine whether the student is complying with the terms of the license. If a resident needs more immediate access to their living area for emergency reasons, they may contact the front office or the resident assistant on on-call. If a resident is locked out of their room, they should wait for their roommate to return to gain admittance. If the key card is lost, the student's University account will be assessed a $20 fee for a new key card. Residents residing in "1300" and "Morgan Hall" are issued a key card for access to their suites or apartments. A new key will be issued to the resident when the lock to the unit has been changed, and the resident's account will be assessed a $76 flat fee. The student will be issued a temporary key while a lock change is completed. If a key is lost, the resident should report the loss to the front office staff or residential life staff immediately. Keys should never be loaned to another individual. Residents are urged to keep their room keys or key cards in their possession at all times. Room keys or key cards are issued to assist in resident safety and the security of a resident's possessions.
Emergency Service Requests at any other time should contact Residential Life staff (front office, resident assistant on duty) or refer to Campus Police at 21. Examples may include flooded areas, hazards to a resident's security or unlivable housing conditions.įor all Emergency Service Requests between 8:00 AM and 4:00 PM, please call 21, or 21. These items must be repaired and corrected immediately. Complete the request submittal page with the required information and click “submit”Įmergency Service Requests refer to repairs that are necessary to either eliminate a clear threat to life or safety or to prevent extensive building damage.Log onto: SchoolDude (please bookmark this URL).To submit a regular Service Request for problems in your room and/or building please proceed as follows: How to Submit Requests for Maintenance Services Regular Service Request: Contacting MaintenanceĮ-mail: that any work requests must go through our Maintenance Direct system and have a Temple University e-mail account. We also oversee and coordinate renovation and reconstruction projects in the residence halls. The Office of Maintenance Operations provides basic building maintenance services, including cleaning public and common areas and general building repairs.
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